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A special place

At Redland City Council, you can help improve lives, while shaping your career in a truly special place. Situated on the stunning Redlands Coast, our team is creating an enriched, sustainable future for Redland City.

Here, every role matters … Together, we’re focused on serving our community. Join us so together we can improve the Redlands for today and tomorrow.

Your opportunity

Are you ready to lead, inspire, and make a lasting impact on a vibrant and growing community? Join our team as our Service Manager Planning Assessment and take the lead in shaping the future of the Redlands. In this dynamic role, you will guide a talented team of planning professionals to deliver sustainable, high-quality outcomes that reflect the vision and values of our vibrant community. You'll champion innovation, streamline processes, and foster a culture of customer service excellence while ensuring compliance with legislative and policy requirements. You'll provide expert guidance on complex planning matters, collaborate with diverse stakeholders, and drive balanced, transparent decision-making. This position offers the opportunity to make a meaningful impact, contribute to the growth and livability of the Redlands, and enjoy a rewarding career in a beautiful coastal setting.

For full details, take a look at the .

What you’ll bring

First and foremost, you’ll need to live and breathe our , as they are fundamental to the way we go about our work and the relationships we build.

We would love to hear from you or someone you know who has a strong track record of customer service leadership in delivering development assessment services within local government. The ideal candidate will have a deep understanding of Queensland's planning legislative framework, coupled with the ability to interpret planning instruments and provide expert advice. They will bring exceptional leadership and management skills, inspiring and mentoring a diverse team to achieve strategic and operational goals in a fast-paced, customer-focused environment.

This person will excel in communication, collaboration, and conflict resolution, with proven success in working across sectors, preparing high-quality reports, and navigating complex negotiations. They will thrive in managing change, balancing competing priorities, and delivering results under pressure. With a commitment to quality service delivery, they will effectively address stakeholder needs, operate confidently in a political context, and manage resources to achieve efficient and impactful outcomes.

Why join us

We asked our people why they choose to work at Redland City Council. They say it’s about two things: feeling connected to the Redlands Coast as a truly special place and the incredible career and development opportunities at Council.

Here, you can:

• Improve lives, for today and tomorrow. 
• Achieve, for the community and your career. 
• Experience variety, and grow as a result. 
• Find the right balance to bring the best you. 

Here are some more reasons for loving working with us:

• Generous leave provisions such as paid parental leave and purchased leave scheme including 17.5% loading on annual leave!
• Ex-gratia day offered during the Christmas/New Year break.
• Access to professional and leadership development programs and education/study assistance.
• Mentoring and coaching opportunities to increase your industry knowledge and business acumen.
• Diverse secondment opportunities for career development.
• Reward and recognition programs.
• Wellbeing programs and social club.
• Access to discounts with over 400 leading retailers.
• Access to RedFlex – our flexible work program offering flexibility in how, when and where you work. 

Visit our  to learn more and read the .

Eligibility

• You'll hold relevant or equivalent tertiary qualifications in town planning or Diploma in Local Government (Planning) and relevant professional experience.
• You'll have a current class C drivers licence.
• Successful applicants will be asked to consent to a police check. Please note that people with criminal records are not automatically barred from applying for this position. Each application will be considered on its merits.
• To be eligible for employment, applicants must have the legal right to work in Australia.

Ready to join us

Applications will only be accepted through Council’s  system or through OURspace for current Council employees. Hard copy and e-mailed applications will not be accepted.

To be considered, applicants must submit a:

• Cover letter (one page); and
• Current resume that demonstrates how you meet the requirements of this role. Please read the Position Description and resume-based application instructions before applying for this role.

RCC utilises a merit-based recruitment process which may include various testing methods, such as psychometric testing and requesting the submission of a short video application from candidates after the advertisement closes.

Specific information on the position (201139) can be obtained by contacting David Jeanes on 0448 102 055.  Applications for this position close at 11:59 p.m. Australian Eastern Standard Time (AEST) on 09/02/2025.

At Redland City Council, we truly value the diverse skills, experiences and perspectives of our people. We’re focused on making Council an inclusive place, where everyone belongs and brings in new skills, diverse experiences and backgrounds that enable us to serve our community better.