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Community resistance or outrage represents a significant risk to urban development projects. Find out how to effectively plan and deliver stakeholder and community engagement to mitigate this risk.

The current level of debate around urban infill and density means there has never been a better time to learn how to engage appropriately and positively with the community during a development process.

Resistance to development is mostly driven by negative opinions about building height and a fear of neighbourhood character being lost to a more concentrated population.

An effective community engagement strategy brings a respectful and professional communications approach to a development proposal, ensuring a spirit of early cooperation and goodwill between project teams and the community. With the public actively involved, it is possible to identify risks in a timely way and in many cases win public support for development.

This course will reference examples from WA Awards for Planning Excellence winning community engagement projects by presenter Andrew Watt.

Learning Outcomes:

• Increased awareness of the growing importance of meaningful community engagement and the benefits to the community and your project team;
• Understand the challenges in community perception of urban density and infill – and ideas to address community concerns;
• How to identify and apply effective methods of communication and engagement;
• Understand when and how engagement should occur to achieve maximum benefits;
• Demonstrate the importance of identifying stakeholders early in the program and how it will benefit the process and outcomes;
• Understand the links between community engagement processes, integrated planning, and long-term relationship building;
• Provision of processes and tools required to generate effective communication and engagement;
• Explain why reviewing an engagement strategy at the end of the process will improve future strategies
• An understanding of the Indigenous Australian view of ‘place’.
• Principles of effective engagement with traditional owners.

By the end of this PLANET course, you will take away tips and techniques to apply in your workplace immediately.

This one-day course is suitable for anyone involved in urban planning and development projects. Some terminology will be planning-specific but other professions will benefit from the training. Participants who would benefit from this session include - urban and regional planners; transport planners; developers; architects; local government officers; elected members; urban designers and anyone involved in urban / town planning and development projects. It is assumed participants will have some prior knowledge on community and stakeholder engagement before attending this event.

Course Presenter:

Andrew Watt is Director of Engagement at Creating Communities Australia Pty Ltd, Western Australia’s leading community engagement consultancy. He has extensive experience in directing engagement processes for both proponents and local governments in a range of award-winning urban planning and development projects.